WARRANTY
TEN (10) YEAR LIMITED WARRANTY
MODEL NUMBERS BEGINNING WITH THE LETTER "R" ARE CLASSIFIED AS RESIDENTIAL UNITS.
MODELS: RA-5 through RA-28
Microtherm, Inc warrants the heat exchanger and electronic circuit board of its residential water heaters against defects in materials and workmanship for ten (10) years as follows:
The heat exchanger as referred to herein shall mean the body of the heat exchanger including the composite plastic component parts attached to the body of the heat exchanger including but not limited to the inlet and outlet appendages, nipples and heat sink assembly, pipe nipples.
Heating elements, temperature sensors, and high limit thermostats are expressly excluded from this part of the Warranty but are covered by the Limited Warranty provisions set out herein below.
The electronic circuit board as referred to herein shall mean the complete control PCB and those attached components, which are an integral part of the printed circuit board.
This warranty begins on the date of original retail purchase or, in the absence of proof of purchase verifying said date, from the date indicated by the serial plate affixed to the water heater; provided, however, that use of these "RA" models of the water heater for commercial, institutional, industrial, or other non-residential purposes shall limit the maximum duration of this tank and electronic circuit board warranty to two (2) years from the date of original retail purchase.
In the event of a defect in materials or workmanship, Microtherm, Inc. will repair or provide (replace) free of charge any heat exchanger part or circuit board found to be defective within a period of the first three (3) years from the date of original retail purchase. Microtherm, Inc. reserves the right to use repaired or remanufactured parts and heaters when repair or replacement becomes necessary.
CIRCUIT BOARD OR HEAT EXCHANGER PART REPLACEMENTS TO THE ORIGINAL PURCHASER, MADE AFTER THREE (3) YEARS AND NOT LATER THAN TEN (10) YEARS FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE WILL BE REPLACED BY MICROTHERM, INC.) SUBJECT TO REPLACEMENT AND HANDLING CHARGES NOT TO EXCEED 15% OF THE MANUFACTURER'S SUGGESTED RETAIL PRICE OF THE UNIT MODEL FOR WHICH THE CIRCUIT BOARD OR HEAT EXCHANGER WAS ORIGINALLY INSTALLED, OR CURRENTLY SOLD COMPARABLE UNIT.
LIMITED PARTS WARRANTY Microtherm, Inc. warrants the other remaining component parts other than the heat exchanger and circuit board of the SEISCO heater, including but not limited to the heating elements, high limit thermostat and temperature sensors, to be free of defects in materials and workmanship for a period of one (1) year from the date of original retail purchase or, in the absence of proof of purchase verifying said date, from the date indicated on the serial plate affixed to the SEISCO heater. In the event that a part is defective, Microtherm, Inc., at its option will repair or replace the part free of charge for the part itself. Microtherm, Inc. reserves the right to use repaired or remanufactured parts when replacement is necessary.
Limited Labor Allowance: During the first 180 days of this warranty, Microtherm, Inc. will pay up to $60.00 for labor to install or replace any SEISCO part or component found to be defective in material or workmanship. After the first 180 days following the purchase of this unit, no labor charges are covered or provided by this warranty.
Shipping Costs: All shipping costs for returned parts and replacement parts shall be the expense of the Purchaser.
EXCLUSIONS AND LIMITATIONS OF THESE LIMITED WARRANTIES
1) THE LIMITED WARRANTIES PROVIDED HEREIN ARE IN LIEU OF ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND THE FITNESS FOR A PARTICULAR PURPOSE; PROVIDED, HOWEVER, THAT IMPLIED WARRANTIES ARE NOT DISCLAIMED DURING THE ONE YEAR PERIOD FROM THE DATE OF ORIGINAL RETAIL PURCHASE.
2) Microtherm, Inc., SHALL HAVE NO LIABILITY HEREUNDER, EITHER DIRECT OR CONTINGENT, FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
3) This warranty gives you specific legal rights, and you may have other rights THAT vary from state to state.
These warranties shall be void and have no effect:
a) If the design or structure of the water heater is modified or altered in any way;
b) If appliances or equipment not approved by Microtherm, Inc. are attached to the water heater;
c) If the water heater is not properly installed in compliance with the latest issue of (1) the National Electric Code, (2) the applicable plumbing codes, (3) all local ordinances and regulations pertinent to similar water heaters, and (4) the installation guide and operational manual provided with the water heater;
d) If nipples are exposed to PVC primer, petroleum based plumbing sealing compound.
e) If the water heater supply lines or fittings within 18" of the water heater have been soldered while connected to the water heater.
f) If the water heater is not operated within the factory calibrated temperature limits;
g) If leaks in the tank or defects in other parts arise as the result of improper use, improper installation, negligence in operation, failures resulting from sediment deposit or accident, or from inability of the water heater or any parts to function because of improperly made replacements and repairs, or damage by fire, floods, lightning, or any other act of God;
h) If the heating element or elements fail due to air entrapment;
i) If the serial plate has been altered or discarded and the purchase date cannot be verified with proof of purchase;
j) IF THE WATER HEATER IS INSTALLED IN ANY AREA WHERE LEAKAGE OF THE TANK OR CONNECTIONS WOULD RESULT IN DAMAGE TO THE AREA ADJACENT TO THE WATER HEATER,
A SUITABLE DRAIN PAN OR FLOOR DRAIN MUST BE INSTALLED UNDER THE WATER HEATER. WHEN A DRAIN PAN MUST BE USED, THE PAN MUST MEET ALL APPLICABLE PLUMBING CODES AND BE AT LEAST 1-1/2" DEEP, EXTENDING NOT LESS THAN 1" ABOUT THE UNIT’S BASE PLATES, MUST PROTECT AN AREA AT LEAST 1-1/2" GREATER THAN THE LOWER EXTERNAL DIMENSIONS OF THE WATER HEATER, INCLUDE A SPLASH COVER FOR THE AREA OF ATTACHMENT TO THE WALL, AND MUST BE PIPED BY 1" PIPE TO AN ADEQUATE DRAIN;
k) If the water heater or any of its components warranted herein are used other than as a part of the complete and integrated system as sold to the original purchaser;
l) If leaks in the tank or defects in other parts occur as a result of the water heater containing or being operated in a corrosive environment;
m) If leaks in the tank or defects in other parts arise as a result of sizing that does not comply with the manufacturers currently published sizing recommendations.
5. Replacements and/or repairs furnished under warranty carry only the un-expired portion of the original warranty PROVIDED SUCH COMPONENT PARTS ARE PURCHASED FROM MICROTHERM, INC. OR ITS AUTHORIZED DISTRIBUTORS.
6. ALL WARRANTIES EXPRESS AND IMPLIED ARE VOIDED IF ANY REPLACEMENT PART INSTALLED IN THE WATER HEATER WAS NOT PURCHASED FROM OR APPROVED BY MICROTHERM, INC. FOR USE IN THE WATER HEATER.
7. The terms of this warranty may not be varied by any person, whether or not purporting to represent or act on behalf of Microtherm, Inc.
